At UTZ Property Management, we strive to provide an experience that is cost-effective and convenient. That’s why we provide a Resident Benefits Package (RBP) to address common headaches for our residents and provide must-have services for our renters. The package includes insurance, air filter delivery, credit building and more at a rate of $45.00 per month, required with the rental.
The following are included through this agreement:
AIR FILTERS SHIPPED DIRECTLY TO YOUR FRONT DOOR: Changing filters, a known tenant responsibility, is now as easy as opening the front door. For our properties with HVAC, we’ve made every effort to ensure your obligation to change the filter(s) is as easy as possible by having them delivered to your door approximately every 90 days, or as required by the property’s HVAC system. This helps you save up to 15% on monthly heating & cooling bills, improves indoor air quality, and reduces the hassles and liability of repairs.
RESIDENT REWARDS PROGRAM: We celebrate every chance we get! Now, you’ll be rewarded for paying your rent on-time and earn rewards for gift cards, along with substantial savings when shopping in the Piñata online marketplace.
LIABILITY INSURANCE: If applicable, you’ll benefit by being added to our master insurance policy and all of your lease insurance requirements shall be met. We’ve secured an industry-leading value policy from an A-rated carrier. In lieu of being added to our master insurance policy, you also have the option to provide your own proof of insurance provided by your insurance provider of choice, subject to the terms of the lease.
CREDIT BUILDING: Now you can build your credit by paying your rent on time too! Boost your credit score each time you pay rent on time
FREE ACH ONLINE PAYMENTS: Make ACH payments through the Resident Portal with no convenience fee. While the third-party payment processor charges UTZ Property Management to offer this service, there will be no additional cost to residents for ACH transactions. Credit and debit card payments will still incur convenience fees.
ONLINE RESIDENT PORTAL: Residents have 24/7 access to an online portal where they can view their ledger in real time, view charge and payment history, and make online payments. This portal also provides document storage and the ability to instantly log maintenance concerns and requests.
LATE FEE WAIVED: Rent is due on the 1st and considered late on the 5th. Late fees are applied at 5% of gross rent. This benefit provides the opportunity to have one late fee waived per one-year lease/renewal term.
NSF WAIVED: This benefit provides the opportunity to have one NSF waived per one-year lease/renewal term.
HOMEOWNERSHIP PROGRAM: UTZ Property Management provides the opportunity for Residents to work one-on-one with a professional to guide them on the path to homeownership!
EMERGENCY NETWORK SERVICES: A 24-hour team member and answering service is ready to help in case of an emergency. Definition of emergency: A sudden unforeseen crisis (usually involving danger) that requires immediate action. Fire, flooding, sewer back up, smoke, and exposed wiring. In the case of an emergency, Residents should call our office at (410) 332-4432. Please be sure to leave a detailed message, your name, property address and the nature of the emergency. If the emergency needs medical, police or fire personnel, CALL 911 IMMEDIATELY.
