Switching managers
Unhappy with your property manager? Switching is easier than you think.
Slow responses, surprise fees and month-end statements you can't read are reasons to move on. We handle the handoff so you don't have to.
How the transition works
- Review your current agreement. We help you check your current manager's notice period and termination terms.
- Sign with UTZ. Your 30-day "Love Us or Leave Us" window starts on day one.
- We request the records. Leases, tenant ledgers, security deposit records, keys, vendor contacts and maintenance history.
- We introduce ourselves to your residents and set them up in our resident portal for rent payments and repair requests.
- You log in to your new owner portal and see everything in one place.
Security deposits held by your prior manager must be transferred and accounted for under Maryland law. We coordinate that transfer with your prior manager.
Signs it's time to switch
- Calls and emails go unanswered for days
- Your statements are late, confusing or missing invoices
- Vacancies drag on with no clear plan
- Fees you didn't expect keep showing up
- You find out about problems from your tenant, not your manager
Managing it yourself today?
Hand off a rental that already has a tenant
- No leasing fee to take over a home with a tenant already in place. If the existing tenancy has problems, a $450 troubled-tenant takeover fee may apply. A troubled tenancy is one where, when UTZ takes over, the tenant has an unpaid rent balance, an eviction needs to be started, or there's an active dispute.
- Send us what you have: the current lease, the tenant's contact information, the rent ledger and security deposit records.
- We introduce ourselves to your tenant and move rent payments and repair requests to our resident portal.
- The 12-month Tenant Placement Guarantee starts with the first tenant we place. It doesn't cover a tenant who was already in place. Guarantee details
If you hold your tenant's security deposit, it must be transferred and accounted for under Maryland law. We'll walk you through it.
“Utz Property Management, and most specifically Nichole, have made the transition from owner to third party management both smooth and seamless. Their responsiveness and prompt communication is outstanding.”
Start my switch
Tell us about your property
Start with a free rental analysis. We'll follow up about your current manager or setup and what a switch would look like.
Prefer to talk first? Call 410.332.4432, Mon–Fri, 9am–5pm.
Google reviews
4.5 out of 5175 Google reviews →What owners say about UTZ
“We have been working with UTZ property management for the last eight years! Our direct contact [Nichole] has always been very quick to respond to any issues that may arise with our property. We live in Texas, so it was very important to us to have a property management company that is reliable and dependable!”
“UTZ currently manages 7 units for us in the Carroll County area. Nichole has been very responsive and helpful to us, and our tenants. It's very helpful to have them taking care of the day to day activities with the tenants, so we can focus on other areas of the business.”
Let's talk about your current situation
Tell us about your property and your current manager. We'll walk you through what a switch would look like.