A high standard of service for every community we manage
UTZ helps HOA boards in Carroll, Frederick, Baltimore, Howard and Anne Arundel Counties run their communities: finances, vendors, meetings and homeowner communication. We also take on condominium associations. No service tiers, and no drop in service based on price.
No tiers
We don't sell service in tiers or packages. Every community gets a high standard of service, large or small.
Priced to your community
Pricing is set per community, based on the work it actually needs, so you aren't paying for a package built for someone else.
Communities stay
Communities typically stay with UTZ for five years or more.
Member, Community Associations Institute (CAI)
What we handle for your board
- Governing-document compliance and covenant enforcement
- Amenities and facilities management
- Budgets for short- and long-term needs, and financial reporting
- Assessment billing and collections
- Board meeting attendance
- Vendor bids, recommendations and maintenance supervision
- Architectural reviews and capital improvements
- Online homeowner portal for payments and documents
- Resale documents through HomeWiseDocs
Your association team
- Theresa, Director of Community Management and Community Manager
- Alyssa, Community Manager Assistant
Board members and homeowners reach the association team directly on the HOA line, 410.592.3325.
Communities by county
How a transition to UTZ works
- Review your current contract. Check the notice period, renewal date and any terms for ending the agreement. We suggest your association's attorney review it with the board.
- Tell us about your community. Use the proposal form below. We learn what your board needs and prepare a proposal priced to your community.
- The board decides. If you choose UTZ, the board gives notice to the current manager under the terms of your contract.
- We coordinate the handoff. We work with your prior manager to transfer governing documents, homeowner records, vendor contracts and the association's financial records and accounts.
- Homeowners get set up. We introduce ourselves to homeowners and move payments and documents to the UTZ homeowner portal.
Questions to ask any management company
Whether you choose UTZ or someone else, these questions help a board compare proposals.
- Is service the same at every price, or is it sold in tiers?
- Who is our day-to-day contact, and how quickly do they respond?
- What financial reports does the board get, and how often?
- How are vendors chosen and bids collected?
- What does the contract say about notice and ending the agreement?
- What happens to our records and funds if we change managers later?
Questions boards ask us
How is pricing set?
Each community is priced on its own, based on the work it needs. We ask about your community in the proposal form and build the proposal from there.
Do you offer different service levels?
No. There are no service tiers. Every community gets a high standard of service, large or small. Your price reflects how much work your community needs, not a different level of service.
How long do communities stay with UTZ?
Communities typically stay with us for five years or more.
Is UTZ a member of CAI?
Yes. UTZ is a member of the Community Associations Institute (CAI).
Can homeowners pay assessments online?
Yes. Homeowners pay and find community documents in the online homeowner portal.
How do buyers and sellers get resale documents?
Resale documents are ordered online through HomeWiseDocs. Questions about an order? Call our HOA line.
Request a proposal
Tell us about your community. The more we know, the better we can tailor the proposal to the work your community needs.